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In some villages, takeaway food is proposed, with the option to take meals in the restaurant with a supplement and on reservation.
The assignment of your accommodation is made by the accommodation manager according to the family composition. We can take note of your wishes on your reservation but can not guarantee you anything.
No. The stays are "all inclusive" and include access to the various infrastructures of the holiday villages (unless otherwise stated).
Bedding is provided for all stays (sheets, blankets or duvets) along with bathroom linen in the full-board and half-board bases as well as for short rental stays (1 to 3 nights.) However, do not forget your bath towels for swimming-pool bathing and your relaxation time in our saunas and fitness centre!
• For full- and half-board stays, the end-of-stay housekeeping is included in the rate as well as for short lets (1 to 3 nights.) Housekeeping of the accommodation is at guests’ expense for the duration of the stay. • For rental stays of 4 nights and over, maintenance of your accommodation is at your expense for the duration of the stay. We offer you a housekeeping service at the end of the stay on the site, but for stays in VTF residences we advise you to choose it at the time of booking.
Yes, we propose to pay your balance of stay (after payment of the deposit of 25% of the amount of the stay, with a minimum of €230, without membership, tax and cancellation plan) in 2 or 3 times According to your dates of stay, knowing that you must pay the final balance at the latest one month before your arrival! You can make these payments by check or credit card. Information in agency.
For any cancellation of a stay, you must send a letter in RAR to Aix-en-Provence as well as a proof if you have taken out the cancellation insurance. For more details on the cancellation policy of your VTF holiday, please refer to the general conditions of sale.
Your loyalty is rewarded: points to exchange for discounts on your holidays or free stays. For each stay at a VTF holiday village in France or stay abroad, you accumulate loyalty points : €15 = 1 point for one stay in France and €100 = 1 point for stays abroad. To get free weeks or weekends in VTF holiday villages in France, you just have to accumulate the necessary number of points. You can also exchange points for exceptional transactions (2 points = 1 €) addressed by mail or newsletter.