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Rechercher et réserver vos prochaines vacances
Taking into account the actual French safety rules about CORONAVIRUS : France has been raised at level 3 for all the Country. So we inform you, that all our structures will stay closed till the 04/15/2020 at least.
All our agencies are closed. We decided to maintain a minimum staff to answer you by phone. You can call them only from Monday to Friday, 9 AM to noon and 2 to 5 PM.
Since March 15, when we were forced to close all of our VTF holiday establishments, we were all, you and us, awaiting instructions from the State regarding the financial terms related to the cancellations of your stays..
You have all been patient and we would like to thank you very much.
The ordinance n ° 2020-315 of March 25, 2020 of the Ministry of Economy and Finances relating to the financial conditions of resolution of the travel and tourist stays contracts in the event of exceptional and unavoidable circumstances or force majeure has been published in the official journal of March 26, 2020. The obligation to reimburse in the event of cancellation due to exceptional and unavoidable circumstances or force majeure is replaced by the possibility of issuing a credit note.
We are now able to inform you about the applicable provisions.
Which stays are affected by this order?
For which period ?
What are VTF's obligations?
How to use your credit?
Is this credit refundable?
What are the steps to take?
We thank you in advance for your patience and understanding.
The VTF teams are now working on the future reopening of our establishments, which we hope for in mid-May. All our stays from this date are therefore maintained. We will be sure to get back to you as soon as the health situation has improved.
Take care of you and your family.
General Manager of VTF