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At VTF Vacances, we love to know if our holidaymakers have enjoyed their stay: whether they appreciated their accommodation, the comfort of their lodging, the on-site facilities, the meals, the adult activities, the kids’ clubs, the services… These feedbacks are valuable because they help other holidaymakers make the right choice and allow us to improve whenever necessary.
How are reviews collected?
Solutions specially designed to optimize each of your actions at every stage of the customer lifecycle.
A post-stay quality survey is emailed to all our holidaymakers to assess their satisfaction. To do this, we work with our partner Qualitelis® to ensure the collection and authenticity of the reviews gathered.
89% of our customers recommend us
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